𝘛𝘦𝘳𝘮𝘴 & 𝘊𝘰𝘯𝘥𝘪𝘵𝘪𝘰𝘯

Terms & Condition

Welcome to NOVAOASIS! By using our online store, you agree to the following terms and conditions. Please read them carefully.

1. Payments

  • All payments must be made in the currency specified at checkout.
  • We accept various payment methods, which will be displayed at the time of purchase.

2. Order Confirmation

  • Once an order is placed, you will receive an email or call confirming the details of your purchase.

3. Shipping Information

  • Customers are responsible for providing accurate and complete shipping details to ensure successful delivery.

4. Shipping & Delivery

  • Delivery times vary based on shipping method and location.
  • We are not liable for delays caused by shipping carriers, customs, or unforeseen circumstances.

5. Returns & Exchanges

  • Your satisfaction is our priority! If you are not happy with your order, please contact us within 24 hours of receiving the product for return or exchange instructions.
  • Items must be unused and in their original packaging for returns or exchanges.

6. Product Quality & Defects

  • We take pride in providing high-quality products.
  • If you receive a damaged or defective item, please notify us immediately, and we will assist you in resolving the issue.

7. Intellectual Property

  • All content on our website, including images, logos, and product descriptions, is the property of NOVAOASIS and protected by copyright laws. Unauthorized use is strictly prohibited.

8. Privacy Policy

  • We value your privacy and implement necessary measures to protect your personal information.
  • For details on data collection, use, and security, please refer to our Privacy Policy.

9. Website Security

  • We employ advanced security measures to safeguard your personal data and provide a secure browsing experience.

10. Governing Law

  • These Terms of Service are governed by and construed in accordance with the laws of the United Arab Emirates (UAE) and the Kingdom of Saudi Arabia (KSA).

11. Modifications

  • We reserve the right to modify these Terms of Service at any time without prior notice. Updated terms will be posted on our website.

By shopping with NOVAOASIS, you acknowledge and agree to these terms. If you have any questions, feel free to contact our customer support team.

Thank you for choosing NOVAOASIS! Happy shopping! ✨